Fender's Gear Advisor team exists as a service to anyone interested in any FMIC product.
Click HERE to message a Gear Advisor (EMEA).
GUITAR TECHNICAL SUPPORT
Fender Gear Advisors can help with most technical questions about guitars and basses. However, diagnosing a complex technical issue by phone or email is rarely possible. To help resolve your issue as quickly as possible, a Fender representative may refer you to your authorised dealer to arrange a technical assessment under the terms of the 2-year limited warranty, or a local service centre, if your request falls outside the terms of the warranty.
AMPLIFIER TECHNICAL SUPPORT
Regarding technical support for amps, Fender is very limited in what it can discuss with consumers because of liability issues and the complex nature of amplifier electronics. As Fender amplifier products typically aren't user-serviceable, representatives may refer you to your authorised dealer to arrange a technical assessment under the terms of the 2-year limited warranty, or a local service centre, if your request falls outside the terms of the warranty.
Fender Gear Advisors cannot advise you on modifications to any instrument, amplifier or other electronic product, as modification will void the associated product warranty. Please contact an independent repair facility or aftermarket parts dealers for assistance and information.